Privacy Policy

Last updated: February 26, 2026

ITC — Intelligence Telegram Copy Trading ("we", "our", "us"), operated under the Haineo AI technology brand, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at telegramcopytrading.com and associated services.

1. Information We Collect

Data Type	Examples	Purpose
Account Information	Name, email, phone number	Account creation, communication
Payment Information	Transaction IDs, billing details	Processing payments via Midtrans
Usage Data	Pages visited, features used, timestamps	Improving service quality
Device Information	Browser type, IP address, OS	Security, analytics
Trading Configuration	Risk settings, signal preferences	Providing personalized service

Note: We never collect, store, or have access to your full credit/debit card numbers. All payment processing is handled securely by Midtrans, a PCI DSS Level 1 certified payment gateway.

2. How We Use Your Information

• Service Delivery: To provide, maintain, and improve the copy trading platform and AI-powered features.
• Communication: To send service updates, subscription notifications, and trading alerts via email or Telegram.
• Payment Processing: To process subscription payments and manage billing through our payment provider.
• Security: To detect and prevent fraud, unauthorized access, and abuse of our platform.
• Analytics: To understand usage patterns and improve user experience (aggregated, non-personal data).

3. Data Storage & Security

• Your data is stored securely on Supabase cloud infrastructure with industry-standard encryption.
• All data transmissions between your browser and our servers are encrypted using TLS/SSL.
• API keys and sensitive credentials are stored in encrypted environment variables, never in client-side code.
• We implement access controls, regular security audits, and automated monitoring.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only with:

• Midtrans — for secure payment processing.
• Supabase — cloud database infrastructure provider.
• Vercel — website hosting and deployment.
• Law Enforcement — when required by applicable law, regulation, or legal process.

5. Cookies & Tracking

Our website uses minimal cookies for:

• Session management — to keep you logged in.
• Preferences — to remember your settings.

We do not use third-party advertising cookies or trackers. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You have the right to:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request correction of inaccurate or incomplete data.
• Deletion — Request deletion of your personal data ("right to be forgotten").
• Restriction — Request restriction of processing of your personal data.
• Portability — Receive your data in a structured, commonly used format.
• Withdrawal — Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at support@telegramcopytrading.com.

7. Data Retention

• Active accounts: Data is retained for the duration of your subscription.
• Cancelled accounts: Data is retained for 90 days after cancellation, then permanently deleted.
• Transaction records: Retained for 5 years as required by financial regulations.

8. International Users

Our Service is operated from Indonesia. If you access our Service from outside Indonesia, your data will be transferred to and processed in Indonesia. By using our Service, you consent to this transfer and acknowledge that your data may be subject to Indonesian data protection laws.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this page periodically. Material changes will be communicated via email.

11. Contact Us

For privacy-related inquiries or to exercise your data rights:

• Email: support@telegramcopytrading.com
• Website: telegramcopytrading.com